Community Services (Complaints, Reviews & Monitoring) Act 1993 - Sect 27 Additional grounds for investigating complaint

In addition to any ground on which the Ombudsman may investigate a community services complaint under the Ombudsman Act 1974 , the Ombudsman may investigate any such complaint if it appears to the Ombudsman that:

(a) the complaint raises a significant issue of public safety or public interest, or
(b) the complaint raises a significant question as to the appropriate care or treatment of a person by a service provider.

Source : http://portsea.austlii.edu.au/cgi-pit/renderFrag.py?frag=/home/www/pit/xml/nsw/act/438ebfe8b73d284c.xml&date=20091130

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